What types of equipment does ZNP Rentals offer for rent?
At ZNP Rentals, we specialize in electric bike rentals. We offer both mountain and cruiser e-bikes, and are constantly expanding our inventory to offer even more options in the future.
How long can I rent equipment for?
We offer flexible rental options to meet your needs, including 2-hour, 4-hour, all-day, and two-day rentals. If you need a longer rental period, please don’t hesitate to contact us and we will do our best to accommodate your request. We pride ourselves on offering personalized, mom-and-pop style service to each and every customer.
How do I reserve equipment for rental?
Booking equipment is easy! You can reserve your e-bike rental directly on our website, or give us a call and we’ll be happy to assist you. We recommend booking in advance to ensure availability, especially during peak rental periods.
What is the process for returning equipment?
When you’re finished with your rental, you can return your e-bike to either of our locations. We kindly request that you return the bike to the location you rented from, if possible. Our staff will be there to assist you with the return process and answer any questions you may have.
Is there a minimum age requirement for renting equipment?
To rent one of our electric bikes, you must be at least 18 years of age. If you’re under 18, a parent or guardian must be present during the rental process. We take safety very seriously and want to ensure that everyone who rents from us is able to ride safely and responsibly.
Can I cancel my rental reservation? If so, what is the cancellation policy?
We understand that plans can change, so we offer a 48-hour cancellation policy to avoid any fees. If you need to cancel within 48 hours of your rental start time, please give us a call and we will do our best to accommodate your needs. If you’re unable to cancel in time, we offer gift cards for future rentals as an alternative.
Does ZNP Rentals offer delivery and pickup services?
We do offer pickup and delivery services for most rental situations, for an additional fee. Please give us a call to discuss your specific needs and we’ll be happy to provide you with more information.
What is the cost of renting equipment from ZNP Rentals?
We strive to offer competitive pricing for our top-quality e-bikes. If you find a better price elsewhere, please let us know and we will do our best to match it. Our rental rates vary depending on the type of bike and the length of the rental period. Please visit our website or give us a call for more information.
How do I know if the equipment I want to rent is available?
Our online booking system makes it easy to check availability and reserve your rental. Simply select your desired location, choose your bike, and check the calendar for availability. If you have any questions or concerns, please don’t hesitate to reach out to our friendly staff.
What if the equipment I rented is not working properly? What is the process for getting a replacement?
If you experience any issues with your rental equipment, please give us a call immediately. Our staff will provide assistance and, if necessary, arrange for a replacement bike to be delivered to you as soon as possible. We want to ensure that your rental experience with us is as smooth and enjoyable as possible.
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